Refugee Week 2019 was a great success! There were many events and over 1,000 people attended the final Family Day in the Dome – 300 people more than last year. Refugee Week is a massive undertaking, unfunded and completely volunteer run. In the remainder of Europe the focus is on one day. Brighton and Hove…
Great news – SIS is once again providing Bilingual Advocacy services! Sussex Interpreting Services, along with POhWER, Mind in Brighton and Hove, MindOut, Brighton & Hove Speak Out and Impact Advocacy are now providing the Sussex Advocacy Partnership. This is a new advocacy hub for the people of Brighton and Hove, East Sussex and West…
The NCVO (National Council for Voluntary Organisations) published an important set of Charity Ethical Principles in January 2019. The SIS Management Committee discussed the 4 Principles and decided to adopt them at their meeting on Valentines Day 2019! Beneficiaries First Integrity Openness Right To Be Safe These principles aim to support charities, their governing bodies,…
We are well known for responding to emergency situations, providing an interpreter on site within one hour of a call to our 24/365 emergency service. It may be less well known that we respond to urgent requests and are working a lot more at weekends and out of office hours. Recently we were called at…
Here is a Case Study from our previous Bilingual Advocacy Project which was funded for 3 years to the end of December 2017. We are hoping to reconfigure this service and to operate as part of a Pan Sussex Partnership in the near future – please watch our News page! Case 52 (14 hours) –…
#SISAGM19 – The SIS AGM is a showcase for our services and values. It is a great opportunity to celebrate achievements and connect with each other across language and community. This year we also decided to arrange our Customer Service Excellence visit at our AGM. This worked very well and people were pleased to have…
Customers and stakeholders attending our AGM last week voted SIS WORLD CLASS! On the same day our Customer Service Excellence (CSE) Assessor confirmed Compliance Plus in an unprecedented 5 areas! What a day! Thank you to all our customers and stakeholders, especially those attending our wonderful AGM. World Class Net Promoter Score: We asked people…
Important local research on the needs of LGBTQ Migrants, Refugees & Asylum Seekers was published in March 2018. The Report is called LGBTQ Migrants, Refugees and Asylum Seekers’ Pathways and Support in Brighton & Hove. The Report records the Background: “LGBTQ (Lesbian, Gay, Bisexual, Transgender and Queer) organisations in Brighton & Hove and across the…
Working in a busy service it is important for us to take time out of the office together to do something unrelated. It helps us bond with newer colleagues and refresh our relationships. We were all excited to have the opportunity to be with trustees and to make chocolates! People got very involved in the…
Last Wednesday service users speaking Farsi, Portuguese, Spanish and Arabic meet with Commissioners to discuss their advocacy needs. The conversation was part of planning for advocacy services from April 2019. Following the Advocacy Needs Assessment Commissioners were keen to better understand the advocacy needs of Black and Minority Ethnic (BME) communities. People worked in groups…
