Upholding Human Rights

Sunday 10th December is Human Rights Day. This year marks the 75th anniversary of the Universal Declaration of Human Rights It sets out fundamental human rights to be universally protected and it has been translated into over 500 languages. In 2018, people around the world recorded themselves reading an article of the Declaration in their native language. The…

The Cost of Living Crisis

The Cost of Living Crisis is affecting us all, but it is affecting the economically challenged and vulnerable the most. According to recent research, up to 3 million people in the UK who are behind with at least one bill have experienced a mental health problem in the last two years. https://www.theguardian.com/society/2023/jul/18/uk-people-behind-on-bills-mental-health-problems-study There is an…

What comes after remarkable?

Last year our independent assessor for Customer Service Excellence spoke of our remarkable achievement in gaining 11 areas of Compliance Plus: “A remarkable achievement!” – Sussex Interpreting Services This year we have 12 areas of Compliance Plus.  We retained 10 of the areas from last year (please see the link above for details) and added…

Joining the dots for Worthing Hospital

We have been slowly increasing the number of interpreting sessions we provide to Worthing Hospital. We have provided interpreters in 12 languages, compared to 2 languages in the same period last year. At the moment most appointments are referred directly to us by patients. Our booking systems are straightforward, and we encourage our colleagues in…

I feel born again!

We have been working with a woman over several months.  She has been supported by domestic violence charities.  It is important to provide the same interpreter.  Adopting this team work approach in sensitive cases makes a real difference.  It is one of the ways SIS operates differently from other organisations. The Service User started by…

Sensitive, thoughtful and professional

We recently received feedback about the work of two longstanding SIS Community Interpreters. Colleagues were impressed by their professionalism and sensitivity whilst working with two young men and challenging topics. Community Interpreting involves empathetic and accurate communication to improve outcomes. “I just wanted to say I had a very good experience with the SIS interpreter,…