SIS works tirelessly to help and support migrant communities to engage, participate and become involved in the wider community and society to benefit everyone and improve wellbeing. If people are engaged, then organisations, social groups and public service are more likely to achieve long-term and sustainable dialogue, outcomes and relationships.
SIS has a long history of working collaboratively with individuals, communities, commissioners and organisations to further our mission and values. Our in-depth knowledge of our service users enables us to use strategies and processes that are contextualised and culturally sensitive. Outreach is undertaken in collaborative ways that people recognise and understand including a network of virtual and in-person, language or culturally specific grassroot organisations.
We have been consistently commended for our approach by Customer Service Excellence (CSE) which, since 2015, has endowed SIS with “compliance plus” for partnership work which is seen as having “demonstrable benefits for our customers” and “partners feel is providing extremely good value for money”
“Through working with a wide range of partners, SIS continue to benefit their service users. They remain ‘more than just an interpreting service’ and see partner working as a way for their service users to access a ‘complicated jigsaw’ of public services. More partners have been added to SIS’s ‘Tube Map’ to show service users the wide range of services available”
CSE Assessor Feb 2019
Partners
SIS is part of the Thriving Communities Partnership delivering the Community Voices Group with Bridging Change (as explained below).
We are also working in the Climate for Communities Partnership which is helping local people to engage with climate related issues. We will gather insights to better understand what our communities are thinking, feeling and relating to when it comes to climate change and climate action to better design and deliver accessible, inclusive and impactful community based climate action.
As part of the UOK partnership of local charities, community groups, and experts, we are working to strengthen mental health and wellbeing support for adults across the city.
Community Voices Group
Community Voices is a group of people from diverse ethnic communities in Brighton and Hove. The group aims to improve local services by working together with representatives from Sussex NHS and Brighton and Hove City Council. The group provides a platform for people to talk about things which concern them and to discuss these directly with decision makers. Community Voices members meet approximately once a month online, and everyone is welcome to join. If you are interested in attending a meeting, contact SIS Projects Coordinator. We have leaflets explaining more about the group in the following languages:
Albanian / SHQIP
Arabic / العربية
Bengali / বাংলা
Czech / ČEŠTINA
English
Farsi / فارسی
Hungarian / MAGYAR
Italian / ITALIANO
Polish / POLSKI
Portuguese / PORTUGUÊS
Romanian / ROMÂNĂ
Simplified Chinese / 中文 – 普通話
Sorani / سۆرانی
Spanish / ESPAÑOL
Traditional Chinese / 中文 – 廣東話
Downloads
2025 Community Voices mid-year Report (PDF)
2024 Community Voices Update (PDF)
2022 Community Voice Group development (PDF)
2021 Community Voices Group launch (PDF)
2020 BAME Engagement Report (PDF)
2019 BAME Wellbeing and Volunteer Fairs (PDF)
2019 BAME Engagement Report (PDF)
2018 “A Way A Day” BAME Wellbeing Event (PDF)
2018 BAME Engagement Report (PDF)
