We are well known for responding to emergency situations, providing an interpreter on site within one hour of a call to our 24/365 emergency service.
It may be less well known that we respond to urgent requests and are working a lot more at weekends and out of office hours.
Recently we were called at 10.00 by a Community Midwives Team asking for an interpreter for 13.30.
A woman had recently arrived in Brighton. She was 7 months pregnant with her first child. There was no medical history. She originated from an area where there is a risk of thalassemia.
Our Coordination Team picked up the sensitivity and urgency of the situation and responded rapidly – despite operating a very busy service!
With the fantastic support of one of our pool of Self-Employed Sessional Linguists we were able to help.
The Community Midwives offered a great service and the woman is looking forward to her ante natal care.