The SIS team are working remotely.
We are experiencing a high number of calls so please use the options below.
COVID-19 contact options
Latest News

Additional Covid19 translated resources

Big Leaf Foundation who “help displaced young people belong and grow” has produced written translations of NHS and WHO advice surrounding COVID-19 in several languages spoken by their young people. These resources also have illustrations to make the information easier to understand and absorb.  You can download these resources below…

Covid-19 – Here to help!

We are here to help! We have been busy giving this clear and straightforward message to those who need our essential services in this unprecedented crisis. Our vital 24 hour emergency interpreting service continues and we have bolstered our capacity to deliver – 07811 459 315. We are offering and…

Translated Information from Public Health England

Public Health England have published some translated guidance on 1.        Stay at Home; guidance for households with possible coronavirus infections Arabic / اللغة العربية Bengali / বোাংলো Cantonese / 繁體中文 French / Francais Gujarati /ગુજરાતી Mandarin / 简体中文 Polish / Polski  Portuguese /Português Punjabi / ਪੰਜਾਬੀ Urdu /…

We offer the following services
Our community interpreters work face to face to ensure access to services for people with language support needs. They help people feel safe, heard and understood.
eLangserv allows registered users to request interpreters directly onto our booking system, view booking history and to check the status of an existing booking.
Guest Booking
Interpreting bookings for organisations not using eLangserv. Please provide as much information as possible.
Translation involves the accurate written transmission of meaning to support understanding.
Bilingual Advocacy
Bilingual advocates work with more vulnerable and isolated service users. They work with the service user to uphold their rights and support people to take control of their situation.
The Drop-in takes place between 11.00am – 1.00pm on 1st and 3rd Tuesday of every month. No appointment necessary.
Social Prescribing
Volunteer linguists reach out to isolated people and excluded communities to explain what services are available and how to access them.
Emergency Interpreting
We operate an emergency interpreting service 24 hours a day, every day of the year.
Next Drop-in

Next Drop-in:

The SIS Drop In at the BMECP is cancelled for protection from COVID 19

SIS is still offering services to help and support people by phone and on-line

By phone: 01273 234825

By email:




We are looking for people with expertise and experience in:
  • Finance
  • Human resources
  • Business development and charity trading
  • Communications and marketing
  • Employment and Law

Volunteer Linguists needed


Do you speak English and Bengali, Cantonese, Farsi, Italian, Russian or Sorani?
Would you like to use your language skills to benefit others in your community?
Are you able to give approximately 3 hours each week?
In the year 2018-2019

we delivered


interpreting sessions



service users



different languages

photo: © Howard Davies/