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Latest News

Survey: BAME and charities

ACEVO (Association of Chief Executives of Voluntary Organisations) and Voice4Change are seeking to understand what people connected to charities think about race equality, diversity and inclusivity within the sector and the barriers faced. This follow on from recent #CharitySoWhite conversations around racism and the lack of racial diversity in the…

SIS Net Promoter Score is `World Class!`

Net Promoter Scores (NPS) are a useful way of measuring customer and stakeholder experience. https://www.netpromoter.com/know/ In the last 15 months we have collected our NPS using 5 Surveys that asked people: `How likely is it that you would recommend SIS to a colleague, friend or family member?” We received 306…

Fabulous Feedback

The most recent unsolicited feedback report is now uploaded to the SIS website here on our Quality Assurance page under Positive Feedback. It’s great to hear how much our work is appreciated.  We were particularly moved by a Service Users comments “First of all, I am very grateful for your…

We offer the following services
Interpreting
Our community interpreters work face to face to ensure access to services for people with language support needs. They help people feel safe, heard and understood.
eLangserv
eLangserv allows registered users to request interpreters directly onto our booking system, view booking history and to check the status of an existing booking.
Guest Booking
Interpreting bookings for organisations not using eLangserv. Please provide as much information as possible.
Translation
Translation involves the accurate written transmission of meaning to support understanding.
Bilingual Advocacy
Bilingual advocates work with more vulnerable and isolated service users. They work with the service user to uphold their rights and support people to take control of their situation.
Drop-in
The Drop-in takes place between 11.00am – 1.00pm on 1st and 3rd Tuesday of every month. No appointment necessary.
Social Prescribing
Volunteer linguists reach out to isolated people and excluded communities to explain what services are available and how to access them.
Emergency Interpreting
We operate an emergency interpreting service 24 hours a day, every day of the year.
Next Drop-in

Next Drop-in:

Tuesday 1st October 11AM -1PM
العربية / arabic, français / french and español / spanish speaking Volunteer linguists are already confirmed to be there and other languages will be available on the day

 

Recruitment

Trustees

 

We are looking for people with expertise and experience in:
  • Finance
  • Human resources
  • Business development and charity trading
  • Communications and marketing
  • Employment and Law

Volunteer Linguists needed

 

Do you speak English and Bengali, Cantonese, Farsi, Italian, Russian or Sorani?
Would you like to use your language skills to benefit others in your community?
Are you able to give approximately 3 hours each week?
SIS Year in Review

We’ve made a short film about our year at Sussex Interpreting Services, sharing some facts and figures as well as looking ahead to what’s to come.

WATCH ON YOUTUBE
In the year 2018-2019

we delivered

0

interpreting sessions

for

0

service users

speaking

0

different languages

photo: © Howard Davies/www.eye-camera.com