Celebrating Chinese New Year!

SIS has supported, sponsored and promoted Chinese New Year celebrations in Brighton & Hove for more than 25 years. Good relations with the Chinese community have always been very important to our work. We have been delighted to join in celebrations and use the opportunity to distribute translated self-referral cards and explain how people can…

Building Trust

We received some great feedback from a Social Worker about one of our Community Interpreters:  “I wanted to mention how impressed I was by your interpreter X who supported myself and my client. As well as her language and interpreting skills, her sensitivity, empathy, diplomacy, and particularly her knowledge of x culture and history, was…

A better future

We have been supporting a Service User with regular wellbeing appointments.  They have had a SIS Community Interpreter for 10 hourly sessions spread over 3 months.  The same interpreter has been involved.  This helps to build trust and to improve outcomes. We received this unsolicited feedback from the practitioner: “I would like to give some…

Upholding Human Rights

Sunday 10th December is Human Rights Day. This year marks the 75th anniversary of the Universal Declaration of Human Rights It sets out fundamental human rights to be universally protected and it has been translated into over 500 languages. In 2018, people around the world recorded themselves reading an article of the Declaration in their native language. The…

The Cost of Living Crisis

The Cost of Living Crisis is affecting us all, but it is affecting the economically challenged and vulnerable the most. According to recent research, up to 3 million people in the UK who are behind with at least one bill have experienced a mental health problem in the last two years. https://www.theguardian.com/society/2023/jul/18/uk-people-behind-on-bills-mental-health-problems-study There is an…

What comes after remarkable?

Last year our independent assessor for Customer Service Excellence spoke of our remarkable achievement in gaining 11 areas of Compliance Plus: “A remarkable achievement!” – Sussex Interpreting Services This year we have 12 areas of Compliance Plus.  We retained 10 of the areas from last year (please see the link above for details) and added…

Joining the dots for Worthing Hospital

We have been slowly increasing the number of interpreting sessions we provide to Worthing Hospital. We have provided interpreters in 12 languages, compared to 2 languages in the same period last year. At the moment most appointments are referred directly to us by patients. Our booking systems are straightforward, and we encourage our colleagues in…