A Service User (SU) was referred for further support from SIS by another local organisation which supports refugees and asylum seekers. The SU had gone to their drop-in session and mentioned that he has hearing problems and has been waiting over 6 months for help with his old and broken hearing aids. He also reported…
SIS is celebrating 30 years! As part of our celebrations, we have received 12 wonderful video messages of support from interpreters, trustees, partners, and commissioners. Here is the third message from Nadine Zeytoun a long-standing Community Interpreter and a former Chair of Sussex Syrian Community. All videos are less than 2 minutes. We intend to…
Our Bilingual Community Navigation (Social Prescribing casework) service is now about to enter its 8th year. We help Service Users with their social, practical and emotional needs. Here is a recent case study which typifies the extremely valuable support our Bilingual Community Navigators provide. Service User M was referred to us by a Children’s Social…
SIS is celebrating 30 years! As part of our celebrations we have received 12 wonderful video messages of support from interpreters, trustees, partners and commissioners. Here is the second message from Lucy Bryson a long-standing partner and International Migration Manager at Brighton and Hove City Council All videos are less than 2 minutes. We…
SIS Community Interpreters are required to exercise professional judgement and discretion and intervene sensitively. Such interventions may be crucial to positive outcomes, and requires skilful practice on their part. Below is one such story where a SIS interpreters’ inventions and use of professional judgement was particularly important and critical for patient and the practitioner alike.…
SIS is celebrating 30 years! As part of our celebrations we have received 12 wonderful video messages of support from interpreters, trustees, partners and commissioners. Here is the first message from Lai Lai a long-standing SIS Community Interpreter. All videos are less than 2 minutes. We intend to post one a month for the year…
SIS regularly provides interpreting for mothers attending maternity appointments. The absence of an interpreter within this pathway risk the mother not understanding the care being offered, increases risk of uninformed, unconsented care as women go through pregnancy and birth, and can have far reaching consequences where such provision is not offered consistently. We heard from…
An NHS Memory Support Worker referred a SIS Service User (SU) to Brighton and Hove City Council (BHCC) for a Carer’s Assessment. The SU is the unpaid carer for her husband who has dementia, and she also has a long-term physical health condition. BHCC asked SIS to provide advocacy support to the SU. An advocacy…
Hello. My name is Hanno Koppel, and for ten years, until 2020, I was a counsellor for the NHS in Brighton and Hove. I worked with asylum seekers and refugees (I was a trauma specialist) I needed interpreters in many of my sessions – I worked with over fifty different languages. At the beginning I…
Through its Bilingual Befriending project, SIS sets up Befriending matches between people with a shared culture and language to create friendships. Migrants, particularly the most recently arrived, are especially vulnerable to loneliness and isolation. A regular weekly phone call is a positive social experience that relieves isolation and other social stresses. It is distraction from…
