Impacts of the cost of living crisis

In autumn 2023 SIS carried out some research into the impacts of the cost of living crisis. “The cost of living crisis refers to a period of time during which the cost of everyday essentials like food and bills increases more quickly than average household income. The UK has been experiencing a cost of living…

I finally managed to get what I need

During an interpreting session, a SIS interpreter identified that a Service User (SU) may need some extra support from SIS. The interpreter referred the SU to the SIS Projects Team, and a Bilingual Volunteer Social Prescriber carried out an initial triage on the phone and offered some light support regarding form filling and benefits under…

She makes me feel better

The SIS Telephone Befriending project received a referral in April 2021 from Together Co, the lead partner for this project. The Service User (SU) who was referred to SIS wanted to be matched with a Volunteer Telephone Befriender who spoke the same language as she did. The SU was matched with a Volunteer later that…

Helping us get the help we need

A Service User (SU) was recently receiving help from a SIS bilingual Social Prescriber to be referred into appropriate local services. Through that casework, it was identified that he is an unpaid carer for his wife and that he was neither aware of nor accessing any services in connection to this. The SU is a…

I felt like I was in a dream

The SIS Telephone Befriending project received a referral in November 2021 from the person’s GP via Together Co.  She was matched with a SIS Telephone Befriending Volunteer that same month. The Scheme Member is in her early 70s.  She lives with her husband and has family living nearby. An interview with the Scheme Member was…

Thank you to all our volunteers

Last month the SIS Projects Team held a volunteer celebration event at Community Base. We tied this in with the national Volunteer Week which is held every year in June. It is a great opportunity to have an informal get together in person and to say a big THANK YOU to our volunteers. Some have…

Now I know my rights

An interpreter was booked by a Service Provider for a medical appointment. When the SIS interpreter arrived and spoke to the Service User, she told her that she had been in the UK for 3 years already and that this was her first medical appointment in that time. She hadn’t known that she was entitled…

Everyone should have someone to talk to

Through our Bilingual Telephone Befriending Project, we match people with a shared culture and language together to create friendships that make life better. SIS runs this project in partnership with another Brighton based charity, Together Co. In December, Together Co organised a festive get together for some of their Befriending project Volunteers and participants. SIS…