Sussex Advocacy Partnership Launches!

Great news – SIS is once again providing Bilingual Advocacy services! Sussex Interpreting Services, along with POhWER, Mind in Brighton and Hove, MindOut, Brighton & Hove Speak Out and Impact Advocacy are now providing the Sussex Advocacy Partnership.  This is a new advocacy hub for the people of Brighton and Hove, East Sussex and West…

Modern Slavery Act 2015 – SIS position statement

We have recently been made aware of concerns around the potential for recruitment of interpreters for the purpose of re-trafficking victims (modern slavery). We wish to provide a level of assurance to all SIS customers. Sussex Interpreting Services are fully resolved to comply with the Modern Slavery Act 2015. We believe strongly it is not…

6th June is “What Matters to You?” Day

This campaign from the NHS aims to: encourage and support more conversations between people who provide health and social care and the individuals, families and carers who receive that care shift the focus from ‘what is wrong with you’ to ‘what matters to you’ The campaign is encouraging people to have a ‘What matters to…

Volunteering week ” Thank you!”

SIS would like to give a big thank you to all the volunteers who have made such a massive contribution to the work which we do. SIS works with a fantastic group of 32 Volunteer Linguists who chiefly deliver Social prescribing at our regular drop-in sessions as well as at appointments at Community Base and…

Charity Ethical Principles

The NCVO (National Council for Voluntary Organisations) published an important set of Charity Ethical Principles in January 2019. The SIS Management Committee discussed the 4 Principles and decided to adopt them at their meeting on Valentines Day 2019! Beneficiaries First Integrity Openness Right To Be Safe These principles aim to support charities, their governing bodies,…

Wonderful AGM!

#SISAGM19 – The SIS AGM is a showcase for our services and values. It is a great opportunity to celebrate achievements and connect with each other across language and community. This year we also decided to arrange our Customer Service Excellence visit at our AGM.  This worked very well and people were pleased to have…

World Class!

Customers and stakeholders attending our AGM last week voted SIS WORLD CLASS! On the same day our Customer Service Excellence (CSE) Assessor confirmed Compliance Plus in an unprecedented 5 areas! What a day! Thank you to all our customers and stakeholders, especially those attending our wonderful AGM. World Class Net Promoter Score: We asked people…

Defending the NHS

The National Health Service, has for nearly 70 years provided a cost effective, universal health service, free at the point of need to all people irrespective of their background, circumstance or ability to pay. Over the history of SIS, we have worked similarly to our ‘rights’ and ‘inclusiveness’ value; SIS continues to provide face to…

Multicultural Events during Spring 2019

There are a number of multi-cultural events coming up during the Spring of 2019 that SIS is involved with and promoting to our Service Users in core community languages Arabic, Bengali, Farsi, Hungarian, Portuguese, Polish, Russian, Spanish, Turkish.  Everyone is welcome at these events. 28th February SIS 16th Annual General Meeting  is our flag ship event. …