Suffolk and North East Essex NHS have collated a fantastic resource of translated advice and information on pregnancy, birth and postnatal care which will be invaluable to maternity professionals who are working with people who have language needs. SIS has promoted this widely to our NHS colleagues and community interpreters so that information can be…
SIS has used our knowledge and experience to provided consultation support services to help Sussex Health and Care Partnership tailor their promotion, recruitment and training to suit the needs of diverse ethnic communities. Community Ambassadors are part of an exciting new way of helping the Sussex Health and Care Partnership to understand what is important…
A very big thank you to our amazing team of volunteers who have given so much during difficult circumstances this year. We wouldn’t be able to deliver our services without you. Over the past year, our team of 36 Social Prescribing volunteers has provided support for service users in over 250 sessions. In addition to…
SIS has always been a champion and advocate for Face-to-Face interpreting rather than telephone or video interpreting. The pandemic has obviously seen a huge decrease in Face-to-Face interpreting to support “stay at home” and “social distancing” measures. As we reach the end of the “roadmap out of the lockdown” we are keen to highlight the…
We are thrilled to have achieved an unprecedented 8 areas of Compliance Plus in Customer Service Excellence! www.customerserviceexcellence.uk.com There is a rigorous external examination of how we work with NHS and Local Authority customers, partners, service users and staff. We have worked tremendously hard in the volatile, uncertain, complex and ambiguous environment of the pandemic.…
SIS is part of a new community research partnership for Community Participatory Action Research (CPAR) to tackle health issues related to COVID-19 12 Community Researchers from across Sussex, specialising in diverse ethnic communities, will receive 45 hours of free training and mentoring in CPAR from Health Education England delivered by the Scottish Community Development Centre…
A new community group has formed as a result of the hard work of SIS Hungarian Linguist Henrietta Izso. Here the group chair – Aliz Ferencne Mate, talks about how the group came together and their plans for the future. On a spring day, when the Covid 19 pandemic rounded on us, we pondered…
Sussex Interpreting Services exists to enable full access, for people with language needs, to publicly funded services in order to improve health, education and overall quality of life. NEW INTERPRETING OPTIONS Sussex Interpreting Services (SIS) have launched a range of new interpreting options to reflect the changing needs of our service users and service providers.…
The Brighton and Hove Social Prescribing Providers Network has collated information from members about gaps in services, across the city, which are causing health inequalities and inequity of access to produce an important Position Statement. The aim of this position statement is to inform strategic service development and commissioning practice whilst highlighting how the voluntary…
At the request of Sussex Interpreting Services, Sussex Health and Care have translated their key information leaflet Right Time, Right Care into 12 of the most frequently spoken languages in the region which will be of great help to SIS service users. The guide highlights that the NHS is “still open for business” and directs…
