We are very proud to publish the SIS Annual Review 2022-2023 : More Than Interpreting
We have been working hard to sustain and develop our suite of language support services (pages 8-10).
Our vision is to provide integrated pathways for Service Users to easily access social care and health.
We want to do this at the heart of our communities.
We have been working in an environment with multiple risks and challenges; NHS appointment backlogs and strikes, the dispersal of greater numbers of asylum seekers to unsuitable accommodation, the displacement of people from Ukraine, Afghanistan, Sudan and many other countries, demographic shifts, a cost of living crisis, a mental health crisis.
We have tried to meet these challenges. Our 12 areas of Compliance Plus for Customer Service Excellence show we are thriving (page 5).
Our core service is Community Interpreting.
This has returned to pre-pandemic levels. We are now working with over 5000 Service Users, 30% more than last year.
We take great care to present accessible and reliable data that can be accurately compared over many years (pages 6-7).
We encourage public services and the Community, Voluntary & Social Enterprise Sector to use this resource to understand the language needs of our diverse communities and to plan their services.
We hope you find our Annual Review an informative and engaging read.
We welcome your feedback Annual Review feedback
Thank you to all our brilliant Staff Team, Community Interpreters, Community Translators, Bilingual Advocates, Bilingual Link Workers, Volunteer Linguists, Community Researchers, Bilingual Befrienders and Trustees – you are amazing!
A special thank you to all the contributors to the Annual Review (Aidan, Shahreen, Matt, Vikki, Keith) and once again to Matt for the brilliant design and production work!
You are very welcome to join us in celebrating our year. Our AGM is an opportunity to connect, reflect and celebrate.
It is a very special and unique event – a previous Major of Brighton & Hove has likened it to the local United Nations!
For the first time since the start of the pandemic we will be holding our AGM in person – we can`t wait!
We look forward to seeing you on Thursday 9th November 2023, 15.30-18.30, Brighthelm Community Centre.
You can register here: https://sussexinterpreting.org.uk/agm/
We are printing 300 copies of our Annual Review, which will be available at our AGM and other community engagement events.
Arran Evans – Director – on behalf of everyone at SIS