Refugee Week Launched today 21st June 2022

This Refugee Week, people are being inviting to explore the theme of ‘Healing’. Through creativity and conversations, Refugee Week 2022 will be a celebration of community, mutual care, and the human ability to start again. There is more information on the official website https://refugeeweek.org.uk/theme-of-refugee-week-2022-healing/ And an amazing schedule of events across the county   Brighton…

Volunteer Week Celebration

  Volunteers’ Week is an annual celebration, which takes place in the first week of June,  of the contribution millions of people make across the UK through volunteering. SIS works with nearly 60 individuals who volunteer their time for our organisation as trustees, social prescribers and telephone befrienders.  Without their support we would not be…

Social Prescribing Plus WINNERS of “Best Partnership” award

    SIS, along with the other organisations in Social Prescribing Plus Partnership, are proud to announce that we have won this prestigious National Association of Linkworkers award. This award recognises an outstanding collaborative social prescribing partnership that promotes health and reduces inequalities. The judges said The Social Prescribing Plus Partnership is a strong example…

“A remarkable achievement!”

This is the 12th continuous year of our Customer Service Excellence (CSE) journey – www.customerserviceexcellence.uk.com SIS was one of the first charities to engage in this rigorous independent quality assessment. We have built up momentum and provided compelling evidence of continuous improvement. This year we secured 11 areas of Compliance Plus!  We retained all of…

SIS Translated Videos – How we can help

We have created short videos for people with language needs in Sussex.  There are seven language versions:  English  Arabic  Bengali  Farsi  Polish  Romanian  Spanish  with more to follow. The videos explain: People’s rights to free interpreting at public service appointments How to contact SIS to book an interpreter for an appointment How to contact SIS to make a GP appointment, register…

Additional Language Antenatal Classes

Interpreting across the maternity care pathway is one of our biggest areas of work. Over the last 3 years we have provided interpreters in over 50+ languages. SIS Linguists are also routinely accessed by midwives, who ring our emergency line, seeking interpreting support during labour and post-natal discharge. Recently, we were happy to partner up…

Ready to help Ukrainian Refugees

Key to our response is understanding language need and people.  Ukrainians will arrive traumatised, escaping from shocking situations.  We have experience of supporting people and communities who have arrived at short notice; Sudanese Copts & Muslims (1991), A8 European Succession Countries (2004), Oromo – Gateway Protection Programme (2006), and Syrian Vulnerable Persons Relocation Scheme (2016-21). …

Service User Experiences of GP Services

SIS Bilingual Community Researchers helped people to complete an online Survey. The Healthwatch Survey asked about patient experiences of accessing G.P Services in Sussex – of what is and isn`t working. Here are the stories and voices of some of our Service Users. “It is difficult to call my GP to book an appointment because…